Returns & Exchanges

At Peter Lehmann Wines, we stand by the quality of our Barossa Valley collection. If your order is damaged or does not meet your expectations, we offer a straightforward return process to ensure your total satisfaction.

1

Contact Support

Notify our cellar door team within 14 days of delivery via email or phone to initiate your return request.

2

Verification

Provide your order number and photographs of any damaged packaging or faulty corks for our quality control assessment.

3

Secure Packaging

Ensure the remaining bottles are securely packed in their original dividers and shipping carton to prevent breakage during transit.

4

Refund Processing

Once the returned wine is received and inspected, we will issue a full refund or replacement within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing